Thank you for choosing livelynew.com for shopping. To ensure that you have a clear understanding of our shipping services, please read the following shipping terms. These terms cover information on order processing, shipping costs, delivery time, etc.
Order processing
Processing time: We process and ship within 1 business day after receiving the order. Processing time may be delayed due to order volume or other factors. Confirmation email: Once the order is processed, you will receive a confirmation email with tracking information.
Shipping costs
Cost calculation: Shipping costs vary depending on your order amount, shipping location and selected shipping method. You will be able to see the estimated shipping costs at checkout. Free shipping policy: The free shipping policy we offer may vary depending on promotions or order amounts. Please check the specific activity terms for details.
Delivery time
Delivery: The standard delivery service we provide takes 5-7 business days, but the specific time depends on the delivery address.
Shipping issues
Lost or damaged: If you find that the item is missing or damaged when you receive the package, please contact us immediately and provide relevant photos and order information. We will assist you in processing a claim or re-shipping. Wrong delivery: If we mistakenly send the item to an address other than yours, please contact us as soon as possible. We will investigate the situation and do our best to correct the error.
Tracking Information
Track your order: After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the shipping status of your package on the shipping company’s website.
Contact us
If you have any questions or problems about shipping, please contact us at the following methods:
Email: hunterkimmel@livelynew.com Customer Service Phone: +1 951 480 7131 Thank you for your support and trust in livelynew.com, we will wholeheartedly provide you with a quality shopping experience!
